13646  Devenshire Ct.    Grand Island, Fl  32735

Cell:  727-212-8902

CAREER Overview

I provide proficiency across many roles and functions for the service Install and maintenance of voice and data circuits. I have sixteen years of experience with providing customer service within the Telecom industries. I have worked on numerous major business projects with multi-site installations. My experience covers all circuit administration, design, coordination, and proper installation of managed and unmanaged voice and data services. I am familiar with VoIP, Frame Relay/ATM, Internet, private line, analog voice services.

Skills

·                Direct customer service relations

·               Providing service critical information

·               Vendor order tracking, maintenance

 and escalations

·               Complex Circuit order administration,

coordination, design, and installation

·               Remote testing and troubleshooting

practices and procedures

·               Standard order practices and procedures

for all CLEC, ILEC, and IXC carriers

·               Knowledge of NC / NCI codes and

CFA network assignments

·               Physical network circuit mapping and design

engineering using existing network elements

·               Telephone number management and

number portability

Education

Spartan School of Technology        aug 1993 - Dec 1994

GPA: 3.4         Degree: Associates of Applied Science     Major: Electronic communications

Field of study:

 

Owasso High school                         aug 1988  -  Jun 1991

 GPA: 2.8         Degree: Diploma                                        Major:  College prep.

Field of study:  Basic course study

Paul Mundt

 

TekSystems     St. Peretsburg, Fl      March 2016 To Present

-Frontier Communications Access Engineer

 

Job description: Design and provisioning of Low bandwidth circuits using M6 Metasolve for access

                             engineering. Ds-0, Ds-1, and Ds-3 circuit design and Layer 1 provisioning.

 

 

Lone star NOC.   Tulsa, Ok                 Sep  2013   to    Apr  2014

- Windstream  Network provisioner

Job description:

 

Insight Global      Tulsa, ok                     May  2012  to   Aug 2013

- Verizon  Order management

 

Job description: 

 

 

APEX                     Tulsa, Ok                    Mar  2010  to   Jun  2012

- US Cellular Network provisioner

 

Job Description:

 

 

 

 

 

Paetec                    Tulsa, Ok                     Apr 2002  to    Feb 2010

- Circuit Design install Technician

 

Job description:

 

 

 

 

 

 

Worldcom               Tulsa, Ok                    Aug 1995  to   Apr 2002

- Wholesale Frame relay provisioning Lead / Frame relay install Tech

 

Job description: